One client can owe you weekly contractor invoices, a placement fee and timesheet-based billing, each with its own reference and approval route. As placements grow, following all of it up becomes real work. Steinfin keeps those accounts organised, followed up and moving, in your agency's name.
A late payment can come from an unapproved timesheet, a missing billing reference, the wrong PO, placement details, the client's invoice format, a rate or hours query, a finance processing delay or a payment promise that has not landed yet. Steinfin finds the blocker and keeps the next action visible.
A growing agency adds contractors, timesheets, invoices, client contacts, payment terms and AP processes, and with them more exceptions. Revenue can grow faster than the finance team, and the follow-up is what slips. Steinfin adds managed AR capacity above what your team can absorb.
Not every agency does both. Steinfin sets up the follow-up around the way you actually bill.
Where it stalls: start confirmation, fee queries, a questioned introduction.
Where it stalls: timesheet approval, hours or rate queries, POs, payment runs.
A staffing client can owe many invoices at once, across branches, cost centres, hiring managers, contractors, POs and payment runs. Chasing each invoice on its own wastes everyone's time. Steinfin tracks which invoices are approved, promised, queried, past due or already paid, so one conversation covers the whole account.
Larger clients often have a structured AP process. Smaller ones may just have one person who signs off. Steinfin records what each client needs before an invoice can be paid, so invoices are not bounced for the same reason twice.
A reminder to the wrong person gets passed around. Steinfin tracks each contact's role, their latest response, the next action and anything that needs your input, and brings every answer back into one timeline for the account.
Not every client has all of these roles. We work with the contacts each client actually uses.
"These invoices will be in Friday's payment run" is useful, but it is not payment. Steinfin records which invoices, the amount, the date, the contact and the context, then checks the money arrived. If it did not, follow-up continues.
Queries about hours, rates, worker names, billing dates, placement details, POs or references are recorded, routed and tracked. Steinfin does not change rates, approve reductions, amend terms, agree credits or accept a dispute.
A permanent placement fee can be questioned over the start date, replacement or rebate terms, the fee percentage, a duplicate introduction or who introduced the candidate. Steinfin does not decide any of these. Our role is the process around them.
The client's question, the invoice and who raised it
With the account history attached
The commercial answer, on your terms
Follow-up restarts once it is resolved
Staffing clients often pay a batch of invoices in one go, with the remittance arriving separately or not at all. Short payments, deductions, part allocations and unapplied cash follow. Steinfin matches payments to invoices and flags anything that does not add up.
How cash application worksInvoices total £25,600$32,050€29,950C$43,500. Short by £800$1,000€950C$1,350 with no remittance.
Exception, flagged for youIt will not show which invoices wait on timesheets, which are promised or disputed, which payment run is expected, who was contacted or what happens next. That is the work queue Steinfin runs from.
Fictional clients and amounts.
Consultants and account managers get pulled in because they know the client, finance cannot reach the right person, an approval is stuck or a promise was made to them. Their context is valuable, but routine follow-up does not need to sit with them. Steinfin takes that work on and brings relationship-sensitive issues back to the right person.
Relationship and commercial context
Financial control and decisions
AR follow-up and tracking
Approvals, AP processing and payment
Steinfin does not give employment or contract advice. Where a question needs commercial interpretation, it comes back to you.
Straightforward approved invoices may only need consistent follow-up. Timesheet and billing problems need more.
Grew quickly and the ledger shows it? AR cleanup sorts old placement invoices, unmatched payments, stale promises and old timesheet queries into a status and a next step first.
Steinfin works alongside Xero, QuickBooks and Sage, through authorised access you grant from your own account, or regular exports. We never ask for your password.
Your recruitment CRM or ATS stays exactly as it is. Steinfin works from your receivables information, not your candidate systems.
Each update shows account status, promises and payment runs, open queries, next actions and anything that needs your input. On Starter, that is a weekly report.
The same plans apply to every industry. The monthly retainer scales with your ledger: invoice volume, number of clients, query volume, communication workload and whether you need cash application. Plans start from £299$399€349C$499 a month.
View pricingUK and Irish agencies tend to talk about credit control; US and Canadian staffing companies about accounts receivable. The work is the same. See how Steinfin works in your region.
Tell us a little about your invoicing and get an honest read within one business day:
Yes. Steinfin runs day-to-day credit control for recruitment agencies and staffing companies: reminders, follow-up with the right client contacts, promise and query tracking, and regular reporting, in your agency's name.
Yes. Steinfin works at account level, so a client with many weekly invoices is followed up as one account, with each invoice's status tracked: approved, promised, queried, past due or paid.
Yes. We find out where the approval sits, contact the agreed approver or AP contact, and track it until the invoice can be paid. Steinfin does not approve timesheets or decide which hours are billable.
Yes. When a client says invoices will be in a payment run, we record which invoices, the amount, the date and the contact, then check the payment arrived. If it did not, follow-up continues.
Yes, from the Growth plan. Queries about hours, rates, worker names, billing dates, POs or references are recorded, routed to the right person and followed up until resolved. Commercial decisions stay with you.
You do. Steinfin records the dispute, brings it to you with the account history and resumes payment follow-up once you have resolved it commercially. We do not interpret placement terms, rebate clauses or rate agreements.
Yes. Recruiters and account managers keep the relationship and provide context when needed, your finance team keeps financial control, and Steinfin runs the routine follow-up and tracking.
Yes, as part of the Scale plan. We match payments that cover many invoices, contractors or weeks to the right invoices, and flag short payments, deductions and unapplied cash for you. We never move money.
Yes, as part of the Scale plan. Cleanup works through old placement invoices, unmatched payments, stale promises and old timesheet queries, and sorts each item into a status and a next step.
Yes. Steinfin works alongside Xero, QuickBooks and Sage, through authorised access you grant from your own account, or regular exports. We never ask for your password.
No. Steinfin works from your receivables information in your accounting system or exports, so your recruitment CRM or ATS stays as it is. We do not connect to it.
The same plans apply to every industry: a monthly retainer that scales with your ledger, including invoice volume, number of clients, query volume and whether you need cash application. The pricing page shows current plans in your currency.
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