United States

Managed accounts receivable for US B2B companies.

Steinfin runs the operational work between invoicing and payment: past-due follow-up, payment promises, disputes and deductions, cash application and the next action on every account. Your team keeps the decisions.

AR aging, exampleKeystone Industrial Supply, Inc.
US USD
  • Current£38,550$48,200€45,100C$65,550
  • 1-30 days£25,250$31,550€29,550C$42,900
  • 31-60 days£15,100$18,900€17,700C$25,700
  • 61-90 days£7,500$9,400€8,800C$12,800
  • 90+ days£2,500$3,150€2,950C$4,300
CustomerAmountAgingLast contactStatusNext action
Halverson Mechanical LLCINV-10482 £9,950$12,450€11,650C$16,950 31-60 Sep 22, email Dispute Send pricing backup to AP
Brightline Logistics Inc.INV-10511 £7,100$8,900€8,350C$12,100 1-30 Sep 24, call Promise Verify ACH on Oct 2
Cedar Ridge BuildersINV-10377 £17,300$21,600€20,200C$29,400 61-90 Sep 19, email No response Call AP manager today
Ortiz Fabrication Co.INV-10466 £5,050$6,300€5,900C$8,550 1-30 Sep 23, call Payment sent Apply when received
Meridian Staffing GroupINV-10530 £3,800$4,750€4,450C$6,450 Current Sep 25, reminder Due soon Pre-due reminder sent
Fictional company and data. Total open: £88,950$111,200€104,100C$151,250.
The US picture

Selling on credit is normal in US B2B. Managing it becomes an operation.

As a company grows, AR stops being a task and becomes a function. Invoices need monitoring. Past-due accounts need follow-up. Promises need checking. Disputes and deductions need routing. Payments need applying. And customers need consistent communication throughout.

45%

of B2B sales are made on credit, on average, among US businesses surveyed

22%

of B2B receivables are affected by late payment, on average, according to the same survey

Atradius, B2B Payment Practices Trends in the US 2026.

16 of 203

industry segments reported 10% or more of their aging dollars at 91+ days past due in Q1 2026.

Dun & Bradstreet, US Accounts Receivable Report Q1 2026, based on its commercial trade data network.
Past due

Past due does not always mean the customer won't pay.

Most past-due invoices are stuck for a reason: no one has approved them, something needs clarifying, or the money has arrived and not been applied. Each cause needs a different next action. That is why managed AR is more than reminder software.

No response Call the AP contact, confirm the invoice was received and who approves it Steinfin
Payment promise Log the date and amount, verify on the day, follow up if it does not arrive Steinfin
Dispute Record the issue, gather backup, route it and track it to resolution Steinfin, with you on commercial points
Deduction Document the amount and reason, then send it to you to accept or contest Your decision
Payment sent Get the remittance, confirm it arrived and apply it to the right invoices Steinfin
Needs client input Send it to you with the history attached, and hold until you decide Your decision
Other reasons an invoice sits past due
  • AP approval pending
  • Purchase order issue
  • Document request
  • Partial payment
  • Sent but not applied
Your AR, their AP

Getting invoices through your customer's payment process.

Many invoices are not late because the customer will not pay. They are late because they have not cleared the customer's own process yet. Steinfin works through each step with the right person, whether that is a formal AP department or the owner who signs the checks.

  1. 1Right contactThe person in AP, or whoever approves payment
  2. 2Invoice referenceInvoice number and amount they can find
  3. 3PO matchedThe PO number their system expects
  4. 4ApprovedSigned off by the budget holder
  5. 5ScheduledIn a payment run, with a date
  6. 6Paid with remittanceSo the cash can be applied

At each step we record where the invoice is, who has it and what happens next, so nothing waits on an inbox.

Accounts receivable outsourcing

More AR capacity, without building a bigger AR team.

Revenue grows, the customer base grows and invoice volume grows. The people handling AR often do not. Steinfin takes on agreed day-to-day receivables work while your team keeps commercial control.

How AR outsourcing works
Today
Growth
Handled by your team Managed by Steinfin
Illustrative. No figures implied.

When US companies usually look at outsourcing AR

  • Invoice volume has grown
  • AR work is spread across several people
  • Founders or owners still follow up payments
  • Past-due balances need more attention
  • Promises are buried in inboxes
  • Disputes and deductions slow payment
  • Another full-time hire is not the right move yet
  • Management wants clearer reporting

Hire, or outsource?

An internal hire means recruiting, salary and payroll costs, training, management, software and cover for time off. Steinfin is an agreed managed-service scope for one monthly fee. Neither is always the cheaper option; it depends on your volume and how steady the work is.

What Steinfin can manage

From invoice to applied cash.

Take on one part of the receivables process or all of it. Each stage links to how that service works.

Accounts receivable managementThe whole receivables process, run and reported for you
How it fits your finance team

Steinfin does the work. Your team makes the calls.

Your team
  • Raises invoices
  • Controls contracts and terms
  • Owns customer relationships
  • Decides commercial exceptions
  • Approves credits and write-offs
Agreed receivables Deductions, credits, plans Your rules Regular reporting
Steinfin
  • Monitors agreed AR
  • Prioritizes accounts
  • Follows up customers
  • Tracks promises
  • Identifies disputes and deductions
  • Tracks next actions
  • Provides reporting
Disputes and deductions

Short payments and disputes, recorded and routed.

Pricing differences, missing documentation, PO problems, short payments, customer claims and approval issues all hold up cash. Steinfin identifies the issue, records it, routes it, tracks it and follows up. It never makes an unauthorized commercial decision.

  • Pricing differences
  • Missing documentation
  • PO problems
  • Short payments
  • Customer claims
  • Approval issues
Invoice dispute management
Deduction, exampleD-2231
Keller Foods Distribution
Invoiced£7,900$9,850€9,200C$13,400
Paid£6,900$8,600€8,050C$11,700
Short£1,000$1,250€1,150C$1,700
Invoice
INV-10398
Reason given
Pricing: customer applied a promotional price
Backup
PO and price agreement requested
Status
Awaiting your decision

Accept, credit or contest: your call. Steinfin never approves a deduction or writes off a balance.

Cash application and cleanup

Collecting the payment and applying it are two different jobs.

Getting the customer to pay is one process. Matching received cash to the right invoices is another, and when it lags, customers get chased for invoices they have already paid.

Payments received, example
ACH£14,700$18,400€17,200C$25,000Keller Foods Distribution
  • INV-10398short-paid, see deduction£6,900$8,600€8,050C$11,700
  • INV-10412paid in full£4,250$5,300€4,950C$7,200
  • INV-10420paid in full£3,600$4,500€4,200C$6,100
Applied
Check£1,700$2,150€2,000C$2,900No remittance
Unapplied cash: confirming with the customer which invoice it pays

Cash application

One payment covering several invoices, partial payments, missing remittances, short payments and unapplied cash, matched and flagged.

How cash application works

AR cleanup

A backlog needs sorting before ongoing work can run well: old open invoices, payments not applied, stale promises, unresolved disputes and records with no next action.

How AR cleanup works
Communication rules, exampleSet with you before we start
Tone
Courteous and professional; firmer after 45 days past due
Channels
Email first, then a call to AP
Key accounts
Named contact only, and you are copied
Sensitive accounts
Handled only as you instruct
Escalation
To your controller at an agreed point
Approvals
Credits, settlements and plans need your sign-off
Your customers

Professional follow-up. Your relationships, your authority.

Steinfin handles agreed payment follow-up in your company's name, to rules you set for each kind of customer. The commercial relationship, and every decision about it, stays with you.

Accounting systems

Works alongside the accounting system you already use.

UsuallyAuthorized access

You grant access from your own account, at the level you choose, and can remove it at any time. We never ask for your password.

OrRegular exports

You send exports, such as an AR aging report and open invoice list, and we work from those.

Reporting

Regular reporting on every account.

You see what was done, what customers said, which promises are due, which disputes are open, what needs your input and what happens next, without managing the follow-up yourself.

Every plan includes regular reporting. On Starter, that is a weekly report.

Weekly AR summary, exampleKeystone Industrial Supply, Inc.
Open AR by aging bucket
AgingInvoicesAmount
Current22£38,550$48,200€45,100C$65,550
1-30 days14£25,250$31,550€29,550C$42,900
31-60 days6£15,100$18,900€17,700C$25,700
61-90 days3£7,500$9,400€8,800C$12,800
90+ days1£2,500$3,150€2,950C$4,300
  • £21,100$26,400€24,700C$35,900collected this week
  • 5promises due next week
  • 2disputes open
  • 2items need your input
US industries

Where AR work is heaviest.

Sectors where invoices depend on approvals, documentation and high volume, so follow-up is a real operation rather than an occasional task.

A distribution warehouse with stocked shelving

Construction

  • Pay applications
  • PO and approval requirements
  • Change orders
  • Supporting documentation
  • Retainage

We follow up with project and AP contacts and chase the documents that hold approval up. Contract terms, retainage and any legal remedies stay with you and your advisers.

Staffing

  • Timesheet approval
  • Weekly invoicing
  • Several customer locations
  • Billing discrepancies

We chase approvals and keep a high volume of invoices followed up, while you keep the client relationship.

Wholesale and distribution

  • Many trade accounts
  • One payment for many invoices
  • Short payments
  • Deductions
  • Missing remittances

Consistent follow-up across trade accounts, plus cash application and deduction tracking.

Professional services and agencies

  • Milestone approval
  • POs and budget holders
  • Scope questions
  • Relationship-sensitive clients

Follow-up in a tone you approve, so partners and account leads stop chasing their own clients.

We also work with manufacturers, logistics and freight companies, equipment rental businesses and other B2B companies that sell on credit terms.

Pricing

Monthly pricing in USD.

A predictable monthly retainer that scales with the size and state of your ledger. Agreed up front, with no long lock-in.

View pricing
Steinfin plans compared
Feature Starter Growth Scale
Monthly, from£299$399€349C$499£599$799€699C$999Let's talk
Reminders and email and phone follow-up
Promise tracking
Weekly reporting
Dispute follow-up and payment plansNot included
Cash application and AR cleanupNot includedNot included

Prices in USD, billed monthly. Starting prices scale with your ledger; Scale is quoted to the size of your ledger.

Getting started

How it starts.

  1. 1AR health check
  2. 2Review your receivables
  3. 3Agree the scope
  4. 4Agree communication rules
  5. 5Set up data access
  6. 6Managed AR work begins
  7. 7Regular reporting and exceptions
Free AR health check

Understand your receivables before you decide what to outsource.

Tell us a little about your invoicing and we send back an honest read within one business day. Free, with no obligation.

  • What is past due, and how far
  • Which accounts hold up the most cash
  • Which promises and disputes have stalled
  • Where the process has gaps
Get a free AR health check
How we work with US companies

A remote AR team, working in your name.

Steinfin works with US B2B companies remotely: by email, by phone and through the access you give us to your accounting system. Your customers hear from your company.

Where we work

We work in most US states. Collection rules differ by state, so we do not currently take on clients based in, or follow up customers located in: Alaska, Arizona, Arkansas, Florida, Hawaii, Idaho, Illinois, Indiana, Louisiana, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Oregon, Tennessee, Washington, West Virginia and Wisconsin, or the City of Buffalo, New York. Last reviewed 27 September 2026.

AR work involves customer and financial information, so access is limited to what the service needs and to the people working on your account. Your agreement with us is set out in your order form and our Service Terms.

Based in Canada? See Steinfin for Canadian companies, priced in CAD.

Questions

Outsourced AR for US companies, answered.

What accounts receivable services does Steinfin provide to US businesses?

Steinfin runs day-to-day accounts receivable work for US B2B companies: invoice follow-up, payment promises, dispute and deduction tracking, cash application, AR cleanup and regular reporting. It is a managed service, so our people do the work, supported by our own systems.

What does outsourced accounts receivable mean?

It means an outside team handles agreed day-to-day AR work for you, such as following up past-due invoices, tracking promises and routing disputes. With Steinfin, your team keeps the commercial decisions and the customer relationships.

Can Steinfin work alongside our internal AR team?

Yes. Some companies hand over all routine AR work; others give Steinfin a defined part, such as past-due follow-up, deductions or cash application, while their own team keeps the rest.

Will Steinfin contact our customers directly?

Yes, in your company's name, using wording, tone and channels you approve before we start. Key or sensitive accounts can be handled differently, or only as you instruct.

Do we keep control over settlements, credits and write-offs?

Yes. Credits, settlements, write-offs, payment plans outside the agreed rules and any escalation are your decisions. Steinfin never issues credit memos, writes off invoices, moves money or starts legal action.

Can Steinfin work with QuickBooks, Xero or Sage?

Yes. Steinfin works alongside QuickBooks, Xero and Sage. You give us authorized access from your own account, at the level you choose, or send us regular exports if you prefer. We never ask for your password.

How does Steinfin access our accounting information?

Usually through authorized access that you grant from your own accounting account and can remove at any time. If that does not suit your setup, you send regular exports, such as an AR aging report and open invoice list, and we work from those.

Can Steinfin manage invoice disputes and deductions?

Yes, from the Growth plan. We record each dispute or deduction, gather the backup, route it to the right person and track it to resolution. Whether to accept a deduction, issue a credit or contest a claim is always your decision.

Can Steinfin help with cash application?

Yes, as part of the Scale plan. We match payments and remittances to the right invoices and flag short payments, overpayments and unapplied cash for you. We never move money.

Can Steinfin help clean up an old AR backlog?

Yes, as part of the Scale plan. Cleanup works through old open invoices, unapplied payments, stale promises and unresolved disputes, and gives every item a clear next step.

How much does AR outsourcing cost?

Plans are a monthly retainer in USD. Starter starts from $399 a month and Growth from $799 a month, scaling with the size and state of your ledger. Scale is quoted once we understand your ledger. The pricing page sets out what each plan includes.

Which states does Steinfin work in?

Steinfin works with US B2B companies remotely in most states. Collection rules differ by state, so we do not currently take on clients based in, or follow up customers located in, Alaska, Arizona, Arkansas, Florida, Hawaii, Idaho, Illinois, Indiana, Louisiana, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Oregon, Tennessee, Washington, West Virginia and Wisconsin, or the City of Buffalo, New York.

How do we get started?

Start with the free AR health check. Tell us a little about your invoicing and we reply within one business day with an honest read on where cash is being held up. If it makes sense to work together, we agree the scope and your customer rules, set up access, and begin.

Keep receivables moving, with your team in control.

See what is past due, what is stuck and what would get cash moving. It starts with a free AR health check.

Get a free AR health check