Steinfin runs the operational work between invoicing and payment: past-due follow-up, payment promises, disputes and deductions, cash application and the next action on every account. Your team keeps the decisions.
Halverson Mechanical LLCINV-10482£9,950$12,450€11,650C$16,95031-60Sep 22, emailDisputeSend pricing backup to AP
Brightline Logistics Inc.INV-10511£7,100$8,900€8,350C$12,1001-30Sep 24, callPromiseVerify ACH on Oct 2
Cedar Ridge BuildersINV-10377£17,300$21,600€20,200C$29,40061-90Sep 19, emailNo responseCall AP manager today
Ortiz Fabrication Co.INV-10466£5,050$6,300€5,900C$8,5501-30Sep 23, callPayment sentApply when received
Meridian Staffing GroupINV-10530£3,800$4,750€4,450C$6,450CurrentSep 25, reminderDue soonPre-due reminder sent
Fictional company and data. Total open: £88,950$111,200€104,100C$151,250.
The US picture
Selling on credit is normal in US B2B. Managing it becomes an operation.
As a company grows, AR stops being a task and becomes a function. Invoices need monitoring. Past-due accounts need follow-up. Promises need checking. Disputes and deductions need routing. Payments need applying. And customers need consistent communication throughout.
45%
of B2B sales are made on credit, on average, among US businesses surveyed
22%
of B2B receivables are affected by late payment, on average, according to the same survey
Past due does not always mean the customer won't pay.
Most past-due invoices are stuck for a reason: no one has approved them, something needs clarifying, or the money has arrived and not been applied. Each cause needs a different next action. That is why managed AR is more than reminder software.
InvoicePast due
No responseCall the AP contact, confirm the invoice was received and who approves itSteinfin
Payment promiseLog the date and amount, verify on the day, follow up if it does not arriveSteinfin
DisputeRecord the issue, gather backup, route it and track it to resolutionSteinfin, with you on commercial points
DeductionDocument the amount and reason, then send it to you to accept or contestYour decision
Payment sentGet the remittance, confirm it arrived and apply it to the right invoicesSteinfin
Needs client inputSend it to you with the history attached, and hold until you decideYour decision
Other reasons an invoice sits past due
AP approval pending
Purchase order issue
Document request
Partial payment
Sent but not applied
Your AR, their AP
Getting invoices through your customer's payment process.
Many invoices are not late because the customer will not pay. They are late because they have not cleared the customer's own process yet. Steinfin works through each step with the right person, whether that is a formal AP department or the owner who signs the checks.
1Right contactThe person in AP, or whoever approves payment
2Invoice referenceInvoice number and amount they can find
3PO matchedThe PO number their system expects
4ApprovedSigned off by the budget holder
5ScheduledIn a payment run, with a date
6Paid with remittanceSo the cash can be applied
At each step we record where the invoice is, who has it and what happens next, so nothing waits on an inbox.
Accounts receivable outsourcing
More AR capacity, without building a bigger AR team.
Revenue grows, the customer base grows and invoice volume grows. The people handling AR often do not. Steinfin takes on agreed day-to-day receivables work while your team keeps commercial control.
An internal hire means recruiting, salary and payroll costs, training, management, software and cover for time off. Steinfin is an agreed managed-service scope for one monthly fee. Neither is always the cheaper option; it depends on your volume and how steady the work is.
What Steinfin can manage
From invoice to applied cash.
Take on one part of the receivables process or all of it. Each stage links to how that service works.
Pricing differences, missing documentation, PO problems, short payments, customer claims and approval issues all hold up cash. Steinfin identifies the issue, records it, routes it, tracks it and follows up. It never makes an unauthorized commercial decision.
Accept, credit or contest: your call. Steinfin never approves a deduction or writes off a balance.
Cash application and cleanup
Collecting the payment and applying it are two different jobs.
Getting the customer to pay is one process. Matching received cash to the right invoices is another, and when it lags, customers get chased for invoices they have already paid.
Payments received, example
ACH£14,700$18,400€17,200C$25,000Keller Foods Distribution
INV-10398short-paid, see deduction£6,900$8,600€8,050C$11,700
INV-10412paid in full£4,250$5,300€4,950C$7,200
INV-10420paid in full£3,600$4,500€4,200C$6,100
Applied
Check£1,700$2,150€2,000C$2,900No remittance
Unapplied cash: confirming with the customer which invoice it pays
Cash application
One payment covering several invoices, partial payments, missing remittances, short payments and unapplied cash, matched and flagged.
A backlog needs sorting before ongoing work can run well: old open invoices, payments not applied, stale promises, unresolved disputes and records with no next action.
Communication rules, exampleSet with you before we start
Tone
Courteous and professional; firmer after 45 days past due
Channels
Email first, then a call to AP
Key accounts
Named contact only, and you are copied
Sensitive accounts
Handled only as you instruct
Escalation
To your controller at an agreed point
Approvals
Credits, settlements and plans need your sign-off
Your customers
Professional follow-up. Your relationships, your authority.
Steinfin handles agreed payment follow-up in your company's name, to rules you set for each kind of customer. The commercial relationship, and every decision about it, stays with you.
Accounting systems
Works alongside the accounting system you already use.
UsuallyAuthorized access
You grant access from your own account, at the level you choose, and can remove it at any time. We never ask for your password.
OrRegular exports
You send exports, such as an AR aging report and open invoice list, and we work from those.
Reporting
Regular reporting on every account.
You see what was done, what customers said, which promises are due, which disputes are open, what needs your input and what happens next, without managing the follow-up yourself.
Every plan includes regular reporting. On Starter, that is a weekly report.
Weekly AR summary, exampleKeystone Industrial Supply, Inc.
Open AR by aging bucket
Aging
Invoices
Amount
Current
22
£38,550$48,200€45,100C$65,550
1-30 days
14
£25,250$31,550€29,550C$42,900
31-60 days
6
£15,100$18,900€17,700C$25,700
61-90 days
3
£7,500$9,400€8,800C$12,800
90+ days
1
£2,500$3,150€2,950C$4,300
£21,100$26,400€24,700C$35,900collected this week
5promises due next week
2disputes open
2items need your input
US industries
Where AR work is heaviest.
Sectors where invoices depend on approvals, documentation and high volume, so follow-up is a real operation rather than an occasional task.
Construction
Pay applications
PO and approval requirements
Change orders
Supporting documentation
Retainage
We follow up with project and AP contacts and chase the documents that hold approval up. Contract terms, retainage and any legal remedies stay with you and your advisers.
Staffing
Timesheet approval
Weekly invoicing
Several customer locations
Billing discrepancies
We chase approvals and keep a high volume of invoices followed up, while you keep the client relationship.
Wholesale and distribution
Many trade accounts
One payment for many invoices
Short payments
Deductions
Missing remittances
Consistent follow-up across trade accounts, plus cash application and deduction tracking.
Professional services and agencies
Milestone approval
POs and budget holders
Scope questions
Relationship-sensitive clients
Follow-up in a tone you approve, so partners and account leads stop chasing their own clients.
We also work with manufacturers, logistics and freight companies, equipment rental businesses and other B2B companies that sell on credit terms.
Pricing
Monthly pricing in USD.
A predictable monthly retainer that scales with the size and state of your ledger. Agreed up front, with no long lock-in.
Steinfin works with US B2B companies remotely: by email, by phone and through the access you give us to your accounting system. Your customers hear from your company.
Where we work
We work in most US states. Collection rules differ by state, so we do not currently take on clients based in, or follow up customers located in: Alaska, Arizona, Arkansas, Florida, Hawaii, Idaho, Illinois, Indiana, Louisiana, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Oregon, Tennessee, Washington, West Virginia and Wisconsin, or the City of Buffalo, New York. Last reviewed 27 September 2026.
AR work involves customer and financial information, so access is limited to what the service needs and to the people working on your account. Your agreement with us is set out in your order form and our Service Terms.
What accounts receivable services does Steinfin provide to US businesses?
Steinfin runs day-to-day accounts receivable work for US B2B companies: invoice follow-up, payment promises, dispute and deduction tracking, cash application, AR cleanup and regular reporting. It is a managed service, so our people do the work, supported by our own systems.
What does outsourced accounts receivable mean?
It means an outside team handles agreed day-to-day AR work for you, such as following up past-due invoices, tracking promises and routing disputes. With Steinfin, your team keeps the commercial decisions and the customer relationships.
Can Steinfin work alongside our internal AR team?
Yes. Some companies hand over all routine AR work; others give Steinfin a defined part, such as past-due follow-up, deductions or cash application, while their own team keeps the rest.
Will Steinfin contact our customers directly?
Yes, in your company's name, using wording, tone and channels you approve before we start. Key or sensitive accounts can be handled differently, or only as you instruct.
Do we keep control over settlements, credits and write-offs?
Yes. Credits, settlements, write-offs, payment plans outside the agreed rules and any escalation are your decisions. Steinfin never issues credit memos, writes off invoices, moves money or starts legal action.
Can Steinfin work with QuickBooks, Xero or Sage?
Yes. Steinfin works alongside QuickBooks, Xero and Sage. You give us authorized access from your own account, at the level you choose, or send us regular exports if you prefer. We never ask for your password.
How does Steinfin access our accounting information?
Usually through authorized access that you grant from your own accounting account and can remove at any time. If that does not suit your setup, you send regular exports, such as an AR aging report and open invoice list, and we work from those.
Can Steinfin manage invoice disputes and deductions?
Yes, from the Growth plan. We record each dispute or deduction, gather the backup, route it to the right person and track it to resolution. Whether to accept a deduction, issue a credit or contest a claim is always your decision.
Can Steinfin help with cash application?
Yes, as part of the Scale plan. We match payments and remittances to the right invoices and flag short payments, overpayments and unapplied cash for you. We never move money.
Can Steinfin help clean up an old AR backlog?
Yes, as part of the Scale plan. Cleanup works through old open invoices, unapplied payments, stale promises and unresolved disputes, and gives every item a clear next step.
How much does AR outsourcing cost?
Plans are a monthly retainer in USD. Starter starts from $399 a month and Growth from $799 a month, scaling with the size and state of your ledger. Scale is quoted once we understand your ledger. The pricing page sets out what each plan includes.
Which states does Steinfin work in?
Steinfin works with US B2B companies remotely in most states. Collection rules differ by state, so we do not currently take on clients based in, or follow up customers located in, Alaska, Arizona, Arkansas, Florida, Hawaii, Idaho, Illinois, Indiana, Louisiana, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Oregon, Tennessee, Washington, West Virginia and Wisconsin, or the City of Buffalo, New York.
How do we get started?
Start with the free AR health check. Tell us a little about your invoicing and we reply within one business day with an honest read on where cash is being held up. If it makes sense to work together, we agree the scope and your customer rules, set up access, and begin.
Keep receivables moving, with your team in control.
See what is past due, what is stuck and what would get cash moving. It starts with a free AR health check.